Boost the efficiency of your everyday voice interactions and build an IVR system that helps you to automate and streamline everyday customer service interactions and call handling processes. The average open rate of SMS is 98%. Once you throw in personalization, keep your contact’s attention even longer. Segment contacts based on past purchases, interests, and past conversations. Retain customers and build loyalty. Import contact lists with custom fields to our portal. We’ll populate the SMS template for you, so you’ll just need to press send. Improve customer experience with a professional, Serve customers at scale with automatic answers, by pre-recording the most asked questions. Quickly segment and prioritize calls based on topic and complexity – automatically forward critical calls to the right department and identify commonly asked questions. Give your brand a unique voice with your own personalized greetings, on-hold music, and menu instructions. Expand your business to international markets, with an IVR system that can support multiple languages. Strengthen your infrastructure by connecting to our high-quality IP network, using SIP Trunk. DID management facilitates adding and removing numbers from your calling system. With Branded SMS Pakistan, you can have your consumers approved and validated automatically. Using our OTP tool, you can automate the order and client verification process from Branded SMS Pakistan. When a customer places an order, our plugin generates a PIN code for them and delivers it to their mobile phone. When a consumer confirms their order, they will receive an automated confirmation message on their phone. When a consumer confirms their order, they will receive an automated confirmation message on their phone. Tailoring your text messages will take your communication capabilities to the next level. Small touches can make a big difference. Send direct debit notices or debt collection alerts via SMS. Tailor custom fields to include names, amounts owed, and due dates. Engage prospective and existing customers with personalized SMS campaigns. Segment contacts for even higher engagement. Impress clients from the beginning of their experience. Give peace of mind by confirming names, dates, and times by using merge tags. Prompt contacts to give feedback via SMS. Include their name, service provided or item purchased, along with a unique survey link. Improve customer experience with a professional, IVR – Calls
IVR – Verification Calls
Increase conversions
Grow customer trust
Simplify manual tasks
IVR – Calls Features
self-service IVR systemAutomatic Answers
Segment And Prioritize
Unique Voice
International Markets
High-quality IP Network
DID Management
Order Verification and Confirmation
Order Verification
OTP – One Time Password
Order Confirmation
Order Confirmation
Personalized Messaging
Ways to use
Understanding of customers.
Social sharing and brand affinity.
SMS payment reminders
SMS marketing campaigns
Booking confirmations
SMS-based surveys
How it work?
self-service IVR system
Create and edit tasks online. For free.
